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London Apple Mac Repair Specialists

Trade Customers

Wendy Judd • 23 July 2024

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Mac engineer

Do you need extra help at busy times but cannot justify taking on more staff?


Have you had a repair come in and you just cannot trace the fault? Don’t turn away customers if your technician is on holiday or on the sick, let us cover the repairs for you.


If you run your own computer repair business and would like to outsource any of your repairs, give us a call.


Companies send us their laptop/PC problems from all over the country.


We specialise in Apple but do all repairs on all makes and models of laptops and we offer discount to all our trade repair customers and offer even more discount for multiple repairs sent to us.


At Retro Tech, London Mac Repairs, all our work is guaranteed and we offer a free diagnostic before repair and work on a no fix no fee basis.


We can even arrange a courier collection and delivery of your customers machines either directly from their home or if you prefer from your company address.


Alternatively, you are welcome to drop off your customers computer in person at our central London workshop or arrange your own delivery to us.



Contact us today to discuss your trade repair requirements as we can also offer the below

  • SSD Upgrades
  • Replacing the spinning hard drive or Apple fusion drive with a Solid State Drive upgrade (otherwise known as SSD upgrade) will dramatically speed up the overall performance of a Mac Laptop or Desktop..​
  • RAM Upgrades
  • A Memory upgrade (otherwise known as RAM upgrade) will provide a real boost to applications such as Photos, Logic Pro, Final Cut Pro, Adobe Creative Suite and other Graphics heavy programs.
  • OS Updates
  • We keep installers for all versions of the MacOS operating systems on our in house servers. We can repair, rebuild or reinstall any Mac operating system right up to the current APFS based file systems.​
  • Health Checks
  • We carry out Mac service health checks on both desktop and laptop devices. This involves dismantling and cleaning hardware, and checking for software issues such as directory problems, adware and malware. 


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by Wendy Judd 13 September 2024
Are you experiencing sudden shutdowns with your MacBook? It's a common issue that many Mac users face. This guide will help you understand why your MacBook might be shutting down unexpectedly and how to fix it. Overheating Is Your MacBook Overheating? One of the most common reasons for unexpected shutdowns is overheating. Your MacBook is designed to protect its internal components, so it might shut down to prevent damage. Here's how to manage and prevent overheating: ● Check your fans: Ensure they're clean and unblocked. ● Avoid using your MacBook on soft surfaces like beds or sofas that might block air vents. ● Press and hold the power button if your device feels excessively hot, then wait a few seconds before restarting. Battery Issues Could It Be a Battery Issue? A deteriorating battery is another common cause of sudden shutdowns. Over time, battery health declines, and the battery can unexpectedly fail to deliver necessary power. ● Inspect your battery status: System Preferences > Battery > Battery Health. ● If the battery is noted as needing service, consider replacing it to improve shutdown issues. macOS Issues Is Your macOS or Software Outdated? Running an outdated version of macOS can lead to stability issues, including sudden shutdowns. Keeping your system updated is crucial: ● Check for software updates: Apple Menu > About This Mac > Software Update. ● Consider reinstalling macOS if updates do not resolve stability issues. Hardware Troubles Hardware Issues: Could Your Logic Board or RAM Be Faulty? Faulty internal components like the logic board or RAM can cause your MacBook to shut down: ● Perform an Apple Hardware Test to diagnose hardware issues. ● Reinstall macOS to ensure software isn't contributing to hardware malfunctions. Resetting NVRAM/PRAM Resetting NVRAM/PRAM to Fix Sudden Shutdowns Sometimes, resetting NVRAM or PRAM can resolve shutdown issues: ● Shut down your Mac. ● Press and hold Option, Command, P, and R keys. ● Turn on your Mac and release the keys after 20 seconds. Malware Scans Could Malware Be Causing the Shutdowns? Malware can also lead to unexpected shutdowns: ● Use reliable anti-virus software to scan your Mac. ● Keep your security software up to date to avoid new threats. New FAQs: ● Why does my MacBook turn off unexpectedly? ● How do I check my MacBook's battery health? ● How can I prevent my Mac from overheating? TA Facing more complex issues with your Mac? Contact our Mac repair specialists in London for a professional assessment and repair.
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